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San Fernando On The Go: A Digital Solution Bringing Goods to Doorsteps in the City of San Fernando, La Union

The imposition of the Enhanced Community Quarantine regulated the movement of the people in buying their basic necessities in order to prevent the transmission of the COVID-19. To address this need, the City Government of San Fernando, La Union, through the Knowledge Management and Corporate Communications - Information Communications Technology (KMCC – ICT) Section, developed the San Fernando On The Go, a web-based information system which serves as an online delivery application in aid of procuring the needed basic necessities of residents from selected barangays in the city.

The application is also the response of the LGU to the latest advisory of DILG dated April 18, 2020 encouraging LGUs to use online marketing and delivery of goods through the use of various online platforms. For its pilot operation, the City Government has recruited a total of fifty (50) tricycle drivers as third-party providers. As of April 22, 2020, the KMCC-ICT, together with the Local Economic and Business Development Office (LEBDO), trained the registered drivers on how to use and handle the digital platform. Drivers were divided into five (5) batches, with 10 drivers to be deployed daily during operating hours.

This application would not just help the residents but would also provide San Fernando On The Go: A Digital Solution Bringing Goods to Doorsteps in the City of San Fernando, La Union LGU: City Government of San Fernando, La Union opportunities to the city’s idle tricycle drivers to earn income while public transportation is suspended during the quarantine period. Moreover, selected members of the City Incident Management Team (IMT) were also trained as they will be manning the overall management of order requests and assigning of drivers using the platform. San Fernando On The Go was officially launched on April 25, 2020, operating daily from 8:00 AM to 5:00 PM.

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