DILG REGION 1 QUALITY MANAGEMENT SYSTEM (QMS) ISO 9001:2015 CORNER
The DILG R1 Quality Policy
DILG Region 1 shall provide
effective technical and administrative services,
exercise oversight function and reward
excellent and exemplary performance in local governance.
We shall guarantee
equal opportunities for career growth,
equitable delineation of responsibilities
and give due recognition as we foster
integrity, commitment, teamwork and responsiveness.
We shall continue to improve our Quality Management System
and comply to applicable requirements
to ensure prompt, efficient
and quality service delivery to our clients.
B. DILG REGION 1 QUALITY PROCEDURE
Ø QP-RO1-FAD-01 Recruitment, Selection and Promotion (RSP) for 1st & 2nd Level Personnel
Ø QP-RO1-FAD-02 Learning and Development
Ø QP-RO1-FAD-03 Processing of Claims
Ø QP-RO1-FAD-04 Cashiering
Ø QP-RO1-FAD-05 Preparation of APP
Ø QP-RO1-FAD-06 Evaluation of Supplier Performance
Ø QP-RO1-ORD-07 Operations Planning and Budgeting
Ø QP-RO1-ORD-08 DILG Program/Project/Activity (PPA) Implementation and Reporting
Ø QP-RO1-ORD-09A Procurement Process thru Bidding
Ø QP-RO1-FAD-09B Procurement Process thru Alternative Method
Ø QP-RO1-FAD-09C Procurement Process thru Procurement Service-Department of Budget and Management PS-DBM
Ø QP-RO1-FAD-10 Records Management
Ø QP-RO1-ORD-11 Public Assistance and Complaints Handling Services
Ø QP-RO1-LGCDDD-12 Provision of Technical Assistance thru Training/Coaching
Ø QP-RO1-LGCDD-13 Lupong Tagapamayapa Incentives Awards (LTIA) Assessment
Ø QP-RO1-LGCDD-14 Review of Local Government Unit (LGU) Gender and Development (GAD) Plan and Budget)
Ø QP-RO1-ORD 15- Rendition of Legal Opinion
Ø QP-RO1-ORD-16 Locally-Funded Projects (LFP) Progress Monitoring
Ø QP-RO1-LGMED-17 Endorsement of LGU Request for Issuance of Authority to Purchase Motor Vehicles
Ø QP-RO1-LGCDD-18 Endorsement of Application for Scholarship Grants/Study Leave of Local Government Officials and Employees
Ø QP-RO1-LGCDDD-19 Endorsement of LGU Request for Issuance of Certificate of Compliance to FDP
Ø QP-RO1-ORD-20 Release of Performance Challenge Fund (PCF) Subsidy to Beneficiary LGUs
Ø QP-RO1-ORD-21 Implementation of Ombudsman, Supreme Court, Office of the President, COMELEC Decisions, Orders, and Resolutions
Ø QP-RO1-LGMED-22 Seal of Good Local Governance (SGLG) Local Government Unit (LGU) Assessment
Ø QP-RO1-LGMED-23 Endorsement of Local Government Unit (LGU) Request for Approval of Additional Confidential Fund
Ø QP-RO1-LGMED-24 Monitoring and Evaluation of Local Government Unit (LGU) Compliance to Local Government Policies
Ø QP-RO1-ORD-25 Review of LGU Technical Documents
Balangayan Constitutional Reform Provincial Roadshow
The Department of the Interior and Local Government Region 1 (DILG R1), together with the Center for Federalism and Constitutional Reform – Project Management Office (CFCR-PMO), Philippine Information Agency (PIA), National Government Agencies (NGAs), Civil Society Organizations (CSOs), and other stakeholders conducted a “balangayan” activity, dubbed as Constitutional Reform (CoRe) Provincial Roadshow, to advocate the importance of effecting surgical amendments to the 1987 Constitution.
It was attended by more than 8,000 participants from the local government units (LGUs), business sector, religious groups, academe, and ordinary citizens, among others.
The CFCR-PMO, who served as the resource speakers, was composed of Secretary Gary B. Olivar, Professor Eric Daniel C. De Torres, and Professor Jose Ramon C. Casiple.
The CoRe Roadshow, divided into three components – Media Forum, Townhall Meeting, and Convention Rally and CoRe Talk, was conducted in the four (4) provinces to elicit massive public support. (as shown in Figure 1)
The Media Forum provided the venue for discussion among the CFCR, media, elected officials, and LGU leagues such as the Philippine Councilors League (PCL). Issues and concerns on the difference between Federalism and Constitutional Reform, and their pros and cons were addressed. The media served as a force multiplier in the campaign to strengthen the national discourse on CoRe.
The Townhall Meeting operated as a gathering for various stakeholders where updates and accomplishments on the CoRe advocacy campaign were reported by the CFCR. The four pillar-message house composed of (1) Pagyamanin ang Probinsya, Paluwagin ang Metro Manila; (2) Gobyerno para sa Tao, Hindi para sa Trapo; (3) Bukas na ekonomiya nang lahat ay may pag-asa; and (4) Bagong konstitusyon para sa bagong henerasyon were also explained for the participants to have a better appreciation of its relevance.
The Convention Rally and CoRe Talk catered to the questioning minds of elected officials, CSOs, academe, barangays and the youth. The CFCR emphasized on the message, “Baguhin ang lumang Sistema! Isulong and bagong konstitusyon!” They clarified that the drive to modify the Constitution means adapting to and addressing the ideals and needs of the youth and the future generations. They also stressed that CoRe will eliminate the development restrictions provided for in the present Constitution. This stirred the interest of the participants as manifested in a very dynamic open forum.
What happens today affects the future. The CoRe Provincial Roadshows work as a strong foundation. Expect that the DILG R1’s campaign for people awareness, involvement, and readiness to accept change will only intensify.
(LGOO IV Rhealiza A. Delos Santos & CFCR-RPO Willy D. De Vera)
Region 1 Did It Again!
Still leading the pack of Seal of Good Local Governance (SGLG) awardees from all over the country is Region 1 for having the most number of 2019 SGLG awardees with a total of Sixty-Five (65) Local Government Units (LGUs). These 65 awardees represent 50% of the total number of LGUs assessed in the region and 17.11% of the Three Hundred Eighty (380) LGU passers nationwide. Region 1 consistently had the most number of SGLG awardees from 2015 to 2019, sustaining its reputation as the region to beat.
The region’s 2019 SGLG awardees comprise of the Two (2) Provinces, namely Ilocos Sur and Pangasinan; Six (6) Cities, namely Batac in Ilocos Norte, Vigan and Candon in Ilocos Sur, San Fernando in La Union, Alaminos and San Carlos in Pangasinan; and Fifty-Seven (57) Municipalities, namely Bacarra, Bangui, Banna, Burgos, Currimao, San Nicolas, and Vintar in Ilocos Norte; Caoayan, Santa, Bantay, Galimuyod, Magsingal, Quirino, San Esteban, San Ildefonso, San Juan, San Vicente, Santa Lucia, Santiago, Sta. Catalina, Sta. Cruz, Sto. Domingo, Suyo, and Tagudin in Ilocos Sur; Agoo, Aringay, Balaoan, Bangar, Burgos, Caba, Naguilian, Pugo, Rosario, San Juan, Santo Tomas, and Tubao in La Union; and Alcala, Bayambang, Aguilar, Anda, Asingan, Balungao, Basista, Bugallon, Calasiao, Infanta, Lingayen, Malasiqui, Mangaldan, Mangatarem, Natividad, Rosales, San Manuel, San Quintin, Sta. Maria, Tayug, and Urbiztondo in Pangasinan.
Among these Region I passers, the Province of Pangasinan, City of Vigan, and Municipalities of Caoayan, Santa, Alcala, and Bayambang are Hall of Famers for consistently bagging the prestigious SGLG awards for three consecutive years.
Despite the stricter assessment criteria, the 65 LGU awardees successfully hurdled the “All-in” assessment system in which they passed the Seven (7) governance areas namely Financial Administration; Disaster Preparedness; Social Protection; Peace and Order; Business-Friendliness and Competitiveness; Environmental Protection; and Tourism, Culture and the Arts.
The awardees were conferred last November 4, 2019 at the Manila Hotel, Fiesta Pavillion, Manila with a 2019 SGLG marker, eligibility to the Performance Challenge Fund (PCF) in the amount of PhP 4.5 Million for a province, PhP 3.5 Million for a city, and PhP 2.3 Million for a municipality to finance their priority local development initiatives, and priority access to other programs and capacity development assistance from the DILG.
All the One Hundred Twenty-Nine (129) LGUs in the region — Four (4) Provinces, Nine (9) Cities and One Hundred Sixteen (116) Municipalities were assessed for the SGLG.
The prestigious SGLG award conferred by the Department of the Interior and Local Government (DILG) symbolizes integrity and good performance through continuing governance reform and sustained local development. It is a progressive assessment system adopted by the DILG to give distinction to remarkable local government performance across the core and essential areas.
2019 also marked a defining moment for good governance due to the enactment of the Republic Act No. 11292 or the SGLG Act which expands the Seven (7) Assessment Areas to Ten (10), broadens partnerships with the establishment of Council of Good Local Governance, rebrands PCF to SGLG Incentive Fund, and offers more responsive capacity building interventions.
Malacañan hails Santo Tomas, La Union as Child-Friendly
President Rodrigo Duterte awarded Santo Tomas in La Union along with other LGUs in the awarding ceremony for the 2018 Presidential Award for Child-Friendly Municipalities and Cities (PACMFC) at the Malacañan Palace on November 28, 2019.President Rodrigo Duterte awarded Santo Tomas in La Union along with other LGUs in the awarding ceremony for the 2018 Presidential Award for Child-Friendly Municipalities and Cities (PACMFC) at the Malacañan Palace on November 28, 2019.Santo Tomas, La Union bagged the presidential award for child-friendly fourth to sixth class municipality category besting municipalities of Sapian in Capiz, Silago in Southern Leyte and Datu Saudi Ampatuan in Maguindanao.
Short-listed in the regional and national level, Santo Tomas was validated by members of the National Awards Committee on May 28-31, 2019. Both the DILG Regional Office I and La Union had prepared the LGU in its bid for the presidential award. The 4-day validation activity involved assessment of physical facilities and documentary review in the LGU as well as three selected barangays. Key informant interviews were also conducted.
The LGU’s best practices were highlighted during the validation where they had institutionalized child center set-up at the LGU’s reception area where their clients’ children may play and read books while completing their transactions. Moreover, play and reading area in the evacuation center was set-up, and relief items such as milk, diaper and bathing materials are stockpiled.Barangays Patac, Ubagan and Casilagan in Santo Tomas, La Union were also validated specifically their Day Care facilities, Health records maintained by barangay health workers, play and reading area, programs for youth and children, LCPC Plans, crafted Comprehensive Emergency Program for Children (CEPC) and developed Comprehensive Local Juvenile Intervention Program (CLJIP).
“The LGU maximized their collaboration practices where the barangays are really cooperative and they initiate in improving their programs,” said Santo Tomas MLGOO Iszel O. Guray.
“The Mayor and the LGU is supportive and considers suggestions and recommendations from its stakeholders while the Local Council for the Protection of Children (LCPC) in the municipality and barangays are really pro-active,” added MLGOO Guray.
As part of their sustainability efforts, Santo Tomas conducts functionality assessment every first quarter of the year to include children and youth programs, and LCPC. These allows the municipality to highlight strengths and work on opportunities for improvement
“We will continue to serve our people without being repaid. It is a tough job but it brings joy in our hearts to see our constituents happy and contented with our service,” expressed by Santo Tomas Mayor Severino Carbonell. (LGOO VI Iszel O. Guray and LGOO II Hedrich V. Calderon)