Page 2 - 2017 Paganninawan 1st Quarter

2 The Official Newsletter of the Department of the Interior and Local Government - Region 1

DILG R1 preps up for ISO 9001:2015

ollowing the formal hand over of ISO Certification to the Department of the Interior and Local Government
FcCentral Office (DILG CO) last September 2016, the DILG R1 is in the process of establishing its Quality
Management System (QMS) as a requirement of ISO 9001:2015.

The establishment of the Regional QMS kicked off with "For us to be competitive globally and internationally we
a 5- day training workshop facilitated by the Central have to level up. We have to upgrade our standards to
Office Team for key DILG R1 personnel last February be at par with international standards. That is what ISO
6-10, 2017 at the DILG Regional Office 1, City of San Certification is all about,” he added.
Fernando, La Union.
He also emphasized the importance of the activity and
The training workshop aimed to enable the asked for the full concentration, commitment and support of
management and key personnel of DILG R1 to all the participants.
understand and appreciate the requirements of
ISO 9001:2015 as foundation for the subsequent "For us to level up in service delivery, we need to compete.
documentation, implementation, and certification. The norm right now is ISO Certification. Let us not be
contented with the current level that we have. It is not
The activity was also conducted to determine what enough. That is why the establishment of the Regional
processes should be enrolled by the DILG R1 and plan Quality Management System is very important,” he said.
how QMS processes at the DILG CO could be cascaded
to the regional office. The Central Office team, on one hand, expressed high
hopes for DILG R1.
“We are the first Regional Office accorded with this
training. We are fortunate that we will be doing this Ms. Mary Rose L. Vilchez, training team leader from DILG
training about Quality Management System,” said Dir. CO, said that “Region 1 really lives up to [their] name as
James F. Fadrilan, the new Regional Director for DILG Region 1. You are always number one in everything being
R1, in his opening message. the top performing region for three consecutive years. And I
think that was the reason why the DILG management really
Dir. Fadrilan said that the key word is quality pointed out to include Region 1 as the model region for
management. regional quality management system establishment”.

(cont. on page 8)